In Generalfarmacia only sell original brands. Products are stored in our beauty products in a controlled temperature environment to be subject to regular quality controls.

The bill-issuing Ticket Sales Generalfarmacia guarantees the quality of the product covered under the terms established by law for a period of two years from the date of delivery.

 

Not include defects caused by neglect, beatings, use or misuse, stress unsuitable, improper installation not carried out by authorized service personnel when appropriate, or materials under normal use wear. In those incidents that justify the use of collateral are eligible for repair or replacement of the article, rebate or refund under the terms established by law.

 

The warranty will be worth:

  • If you modify, alter or replace some of the same data or proof of purchase
  • If you handle or repair both the identification number as the device itself secured without the knowledge of Technical Services.
  • If it lacks the original sales receipt.

 

To use the guarantee, is essential to present the sales receipt as proof of purchase.

 

To enforce the guarantee please contact us send an e-mail to the following address cliente@generalfarmacia.com

 

Can not be returned the following items, except those that are defective or incorrectly supplied: For hygiene reasons we do not accept the return of all beauty products, including toiletries, cosmetics, toiletries, hair accessories.

 

International Return Policy

 

If you want to cancel the order, notify us within 24 hours since I made, since in this range may be traveling and not always possible to stop the shipment. If your order has already been sent, you must pick up your order when it is delivered and contact us within a maximum of 7 days from the date of receipt.

 

Refund of total order value only when the merchandise assortment is an error or is defective from source. The refund will be made in the same way you paid.

Products must be returned unused with all tags attached and their original packaging in good condition. It is considered the state in which the product is before making the refund.

If the return is for another reason, return costs are not refunded.

 

Both the shipping and return costs, including customs fees and local taxes are the responsibility of the customer. If the return expenses are greater than the value of the return merchandise will be charged the remaining balance in the same way as the original payment

Can not be returned the following items, except those that are defective or incorrectly supplied:

For hygiene reasons we do not accept the return of: all beauty items, including toiletries, cosmetics, toiletries, hair accessories.

 

International Return Policy

 

If you want to cancel the order, notify us within 24 hours since I made, since in this range may be traveling and not always possible to stop the shipment. If your order has already been sent, you must pick up your order when it is delivered and contact us within a maximum of 7 days from the date of receipt.

 

Refund of total order value only when the merchandise assortment is an error or is defective from source. The refund will be made in the same way you paid.

 

Products must be returned unused with all tags attached and their original packaging in good condition. It is considered the state in which the product is before making the refund.

If the return is for another reason, return costs are not refunded.

 

Both the shipping and return costs, including customs fees and local taxes are the responsibility of the customer. If the return expenses are greater than the value of the return merchandise will be charged the remaining balance in the same way as the original payment

 

Can not be returned the following items, except those that are defective or incorrectly supplied. For hygiene reasons we do not accept the return of: all beauty items, including toiletries, cosmetics, toiletries, hair accessories.